Native Operatora St. Pierre Advisory practice

Your store's admin, done overnight.

Native Operator sets up AI agents for the tedious side of running a store: recording what you buy, turning it into listings, keeping social posts going, and doing the books after close. They write down everything they did and leave the decisions to you.

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Last night at Collected North

  1. The day's receipts filed and matched to the card charges they belong to
  2. Each purchase booked in QuickBooks with its receipt attached
  3. Spending checked against the month's budget, and sales tax checked against Ohio's rules
  4. Email, texts and social comments read, and anything needing a reply turned into a task
  5. Sales, site traffic and social numbers pulled into the morning dashboard
  6. A plain-English diary of the day's work written and filed
  7. Every run from the night checked, with anything that went wrong posted to Slack before breakfast

A real schedule, lightly simplified. Collected North's numbers stay private.

And during the day

Whatever you sell, a lot of the work between buying stock and selling it is typing: recording it, describing it, posting it, answering people about it. These agents take that part on as it happens.

From receipt to inventory

Post a photo of the receipt or invoice in Slack when you buy stock. Within the hour it is recorded as inventory, each item with its own ID and its share of the tax and fees, and a bulk or mixed lot gets a printed card to keep with it.

From a photo to a listing

Send a few photos and a line about a product. The agent researches it, checks what comparable products sell for, writes the description, sets the category and price, and asks you to approve it before anything goes live.

From a listing to social

An approved listing comes with its Instagram and Facebook posts already drafted and scheduled for your review, so new stock gets shown without anyone sitting down to write captions.

Selling in the comments

Followers can claim a product by commenting on a post. It is held for them and they get a checkout link by direct message, so a launch or a limited run sells from the feed instead of from a pile of DMs. Collected North is testing this now.

No comment missed

Comments, messages and newsletter signups across Instagram, Facebook and email are collected every night, and the ones that need a reply land on your to-do list.

Numbers without a spreadsheet

Followers, reach, site traffic and sales arrive in one morning dashboard, so you can see which posts actually sold something.

Built on a real store first

Collected North is the Shopify business I run with my co-founder Anne. It sells vintage and Scandinavian pieces, and most of its back office now runs on agents: purchases get recorded when we pay for them, receipts reach the books without anyone forwarding them, and the to-do list writes itself from the day's email and texts. I built all of it for us before offering any of it to anyone else, which means I also know which parts broke and why.

Native Operator sets the same kind of system up for your store, sized to what you actually do. I would start with one piece (usually receipts and bookkeeping, since that is the job nobody wants at 10 pm) and add the rest once it has earned your trust.

How it works

A call about your week

We go through where your evenings go: the apps you use, what you do by hand, and what you would hand off first.

A trial on a working stack

You run the first agents for a few weeks. At the end you see what they did, what they cost to run, and what they saved you.

Then it keeps running

If it is worth keeping, you move to a monthly plan. I keep the agents running and adjust them as your business changes.

Managed

The agents run on tools I already operate, such as scheduling, social and email, and the usage is billed through to you. It is the quickest way to start.

Bring your own

Everything runs in your own accounts. I set it up and either keep running it for you or hand it over with documentation, and if you want to own it yourself, the guides show you how.

Want to own it yourself? I'll show you how.

Not everyone wants a monthly plan, and you don't need one. I am writing up step-by-step guides for the pieces I have built, starting with getting receipts from your inbox into QuickBooks without touching them. Leave your email in the form below, pick "Send me the guides", and the first one comes to you when it is ready.

If you are in Cincinnati, I am also happy to meet in person.

Book a call

Tell me about your store and I will reply within a day to set up a time. The first call is free.